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Source Support | Help & Assistance for EV Drivers

At Source, we’re committed to delivering a seamless and stress-free EV charging experience. If you have any questions or run into issues, our customer support team is here to help—24/7.

Contact Us 24/7

Need help? Our support team is available 24/7 to ensure your EV charging experience is smooth and hassle-free.

Phone

Write to us

19th Floor, 10 Upper Bank Street
London
E14 5BF

Whether you’re at a charging hub or planning your next journey, we’re always here to help.

What We Can Help With

Charging Assistance

Get help with starting, stopping, or troubleshooting your charge.

App Support

Guidance on using the Source app to locate hubs and manage your account.

Billing Enquiries

Assistance with payments, receipts, and account details.